1.Make sure your phone is LOCKED and is PROMPTING you for a network code when a non-supported sim is inserted. NO REFUND will be given if the phone is not prompting you to enter the unlock code. Blocked / barred / blacklisted phones can only be used abroad even after it is unlocked.
2.Obtain your 15-digit IMEI by dialing *#06#. Not from the box or the back of the phone the IMEI there could be different from the actual IMEI.
3. Complete the checkout and we will send you an email to your PayPal email address so please make sure you have access to it. On this email you will have full instruction on where to enter your phone imei number.
It will normally take 6-24 business hours to handle the order. Please allow up to a maximum of 5 business days, just in case the server undergoes maintenance or when there's a delay due to the large quantity of orders are being processed. Make sure that you agree with this time frame before placing the order, if you need express service click here.
You will receive one of the following results :
a. your unlock code, along with the instructions.
b. If the code is “NOT FOUND” we will refund you straight away without delay.
This service will support all Samsung models, S6 Edge and many more, if you are not sure if your model is supported just give us a message.
Please check with your country's customs office to determine what additional costs will be prior to buying, this item will be shipped from UK.
Note that delivery times may vary, particularly during peak periods or in climate weather conditions.
We will ship free to UK, Germany, Italy, Spain, and France,
We cannot ship on weekends and we do not offer Saturday, Sunday or holiday delivery.
All our items will be shipped to the buyer's PayPal address, please confirm your address on PayPal before you buy.
Returns for exchange are permitted and must be initiated by the buyer within 15 days upon receipt.
If you would like to return your product(s) for repair / replacement / refund, please kindly contact our customer service representatives via email for an authorized RMA number. Your returned product(s) will not be processed without a completed RMA.
Buyers are responsible for the returning shipping costs under any circumstances.